Markham ON, May 25, 2015 – Everlink Payment Services Inc. is pleased to introduce Diebold’s 9900 in-lobby-teller (ILT) to its ATM Express Managed Services Solution.
Financial institutions today face several customer service challenges; how to be efficient, cost effective and adaptable to technological advances. To address these challenges, the ILT offers advanced capabilities such as:
- Remote video teller support that enables extended hours and remote location service.
- Full marketing campaign capabilities to drive high value complex activities / lending activities into the branch.
- Customizable cardholder preferences for fast cash.
- Retained language and receipt options.
- Envelope free deposits in preparation for deposit automation.
- Future enhancements that will include mobile and cardless cash access, as well as email and SMS receipts for increased efficiency.
“The ILT is a customer-centric branch transformation solution which turns teller focus to offering assistance on pressing matters and encouraging sales opportunities” says Mark Ripplinger, President & CEO at Everlink. “Everlink has worked with credit unions and Diebold to certify and launch the ILT. We are now actively deploying the first ILT machines in customer locations across the country as part of our ATM Express service.”
Source: www.everlink.ca
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